Beware of scams

To protect your information, Granite Edvance never solicits sensitive personal information through insecure channels and does not personally contact people to offer grants or scholarships, nor do we ask for your Social Security information if you are not our borrower. If you receive a call from someone claiming to be a Granite Edvance employee, please do not provide this information without contacting Granite Edvance at 603-225-6612 to confirm authenticity of the call.

Front Office

For general inquiries:

Contact a Counselor

If you want to meet with a career or college planning counselor, please select Schedule an appointment.

Monday-Friday, 9:00 AM – 5:00 PM
FAFSA & Financial Aid Office Hours

We’re providing additional support with the FAFSA and financial aid through August 2024. Visit our virtual office hours on the following dates from 4-6 p.m. No appointment needed. Come with questions about financial aid offer letters, making your college decision, or anything else you need!

  • Wednesday, May 22
  • Wednesday, June 5
  • Monday, June 10
  • Monday, June 24
  • Monday, July 1
  • Wednesday, July 10
  • Monday, July 15
  • Wednesday, July 24
  • Monday, July 29
  • Wednesday, August 7
  • Monday, August 12

Join virtual office hours

Provide Feedback
  • To voice concerns or provide positive feedback to help us improve our products and services:
  • Submit feedback

*Please DO NOT provide your sensitive information such as Social Security numbers or account numbers.

Loan Support

Looking for help taking out a loan?

Monday–Thursday, 8 AM–8 PM EST, and Friday, 8 AM-5 PM EST

Loan Servicing

Looking for help paying your bill or managing your current loan?

Borrowers with Federal Family Education Loan Program loans (FFELP) should contact Sloan Servicing, formerly Nelnet Servicing, LLC at or via phone at 833-597-5626 (or 833-59-SLOAN).

Borrowers with private loans (Granite Edvance, EdvestinU, Tree, Leaf) should contact Firstmark Services at or via phone at 844-399-7535.

    Get Directions


    Granite Edvance
    3 Barrell Court
    Concord, NH 03301-8543

    Get directions

    Meet our team

    Everyone at Granite Edvance is focused on our mission: supporting New Hampshire students and families in navigating their education and career pathways. See the faces behind the mission and get to know us better.

    Five college students sitting in a circle around a table, having a discussion.
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