Application in Progress?
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Already have a loan through us?
Borrowers with Federal Family Education Loan Program loans (FFELP) should contact Nelnet at https://nelnet.com or via phone at 888-486-4722. Nelnet is available Mondays 8 a.m. – 9 p.m. ET, Tuesdays and Wednesdays 8 a.m. – 8 p.m. ET, Thursdays and Fridays 8 a.m. – 6 p.m. ET.
Borrowers with private loans (Granite Edvance, EdvestinU, Tree, Leaf) should contact Firstmark Services at secure.firstmarkservices.com or via phone at 844-399-7535. Firstmark Services is available: 8 a.m. – 9 p.m. ET Monday through Friday.