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Application in Progress?
Are you still working on your application? Log in to our application portal, powered by Sparrow, and pick up where you left off.
Completed Application?
Have you already submitted your application but need to upload documents or finalize your loan? Log into your MyAccount portal, powered by Campus Door.
Already have a loan through us?
Borrowers with Federal Family Education Loan Program loans (FFELP) should contact Nelnet at https://nelnet.com or via phone at 888-486-4722. Nelnet is available Mondays 8 a.m. – 9 p.m. ET, Tuesdays and Wednesdays 8 a.m. – 8 p.m. ET, Thursdays and Fridays 8 a.m. – 6 p.m. ET.
Borrowers with private loans (Granite Edvance, EdvestinU, Tree, Leaf) should contact Firstmark Services at secure.firstmarkservices.com or via phone at 844-399-7535. Firstmark Services is available: 8 a.m. – 9 p.m. ET Monday through Friday.